Online shopping furniture, because the website is in Beijing, the operator is in Jiangsu and cannot complain and return. This is the heart of the Penglai citizen Ms. Han’s recent encounter. The Consumers Association reminds the public that it is necessary to be cautious when buying large items on the Internet. A few days ago, Ms. Han, a citizen of Penglai, bought a set of furniture online. The online shop promised to send it to Ms. Han through logistics, but she needs to mention it. A week later, the logistics company informed that the furniture was coming. Ms. Han spent another 100 yuan and asked two porters to move the furniture to the house. Can open a look, but found that there are many problems in the furniture, not only the taste is big, but also does not match the style of the Internet, the quality also has many problems, but the goods have been signed, can not be returned immediately. Ms. Han started the “long road†of negotiating with the store. After repeatedly failing to communicate with the store, Ms. Han complained to the Penglai City Consumers Association. “Since the website complained by Ms. Han is from Beijing and the operator is from Jiangsu, the Penglai Consumers Association cannot accept it.†The staff of the Consumers Association informed Ms. Han that Article 6 of the “Measures for Handling Consumer Complaints by the Administration for Industry and Commerce†states: “ Consumer complaints shall be under the jurisdiction of the county (city) and district industrial and commercial administrative departments where the operator is located or where the business conduct occurs. Consumers may complain to the administrative department of industry and commerce at the place where the operator is located due to disputes over consumer rights in the online transaction, or Complaints with the administrative department of industry and commerce at the location of the third party trading platform." The staff of the Consumers Association said that since the website is not a local website, the sellers and manufacturers are all in the field. According to the principle of territorial jurisdiction, Yantai is currently unable to accept complaints from such consumers. In addition to being trapped in territorial jurisdiction, consumers must defend their rights in online shopping, and they will encounter difficulties in obtaining evidence from different places. Consumers Association reminds consumers that online shopping is a mixed bag, and should try to trade with some well-known, formal, and honest merchants. 1M Mini Measuring Tape,Small Retractable Tape Measure,Precision Tape Measure,Tape Measure Scale SHANGQIU CHAOYUE MEASURING TOOLS CO., LTD , https://www.chaoyuetools.com
Carter Villa furniture tells you that online shopping furniture can not be returned, labor and care