In the summer, the probability of household appliances such as air conditioners and refrigerators is greatly increased. However, the reporter recently learned that at present, in the appliance repair industry in our city, there are still some maintenance units or technicians who allow consumers to pay higher maintenance costs by exaggerating the difficulty of repairing faults. Therefore, consumers must master some small tips to deal with the "kitten kitty" in appliance repair and protect their legitimate rights and interests. Question 1: The cottage maintenance is difficult to identify A few days ago, Mr. Sun, the provincial capital, told reporters that the refrigerator in the house did not cool, so he dialed 114 to find the phone number of the brand maintenance point. After dialing the telephone number provided by the check-in desk, a young man who claimed to be a factory maintenance person was sent. The young man simply looked at the refrigerator and said, "The compressor is broken. Moreover, since the refrigerator has passed the warranty period, it is necessary to pay a maintenance fee of 300 yuan to be renewed." Mr. Sun paid the maintenance fee according to the words, and the young man replaced the compressor of the refrigerator. However, what Mr. Sun did not expect was that the refrigerator had actually had the same fault on the third day after the change. Afterwards, after a lot of consultations, Mr. Sun discovered that he had encountered a fake repair point. According to the results of the “Consumer Satisfaction Survey on Home Appliance Quality and After-sales Service†recently released by Hebei Consumers Association, at present, nearly 20% of consumers in our province have encountered counterfeit manufacturers authorized maintenance points in the process of appliance repair. Some of these consumers are found through the 114 check-in desk and on the Internet; some are because the telephone or repair address provided by the manufacturer at the time of purchase has been changed, and they are still unknowingly found on the original telephone or address. Most of the "cottage" maintenance points are not well repaired, the service attitude is poor, the maintenance parts are not provided by the manufacturers, the charges are not uniform, and even the repairs are not repaired, so that consumers and home appliance companies are deeply affected. Question 2: Maintenance costs are opaque The maintenance price is high and the charges are opaque, which has become a problem that the home appliance consumers are more concentrated. The reporter found that at present, there are still some appliance repair companies in the city that there are maintenance charges without prior notice, free pricing during the maintenance process, and some use old accessories as new accessories; or violate the operating procedures to cut corners, repeated repairs; even small problems It is a big problem, replacing parts that do not need to be replaced, and charging for high maintenance costs. According to industry insiders, the professional and technical content of home appliance repair is high. Some appliance maintenance personnel are using this point to find reasons to increase the price and charge more, but reduce the standard during maintenance, which leads to the decline of maintenance quality. In addition, there are some home appliance sales and repair companies that set evasive responsibilities through various excuses. For example, products that enjoy the preferential policies of the country's home appliances to the countryside, trade-in and other trades should enjoy the "three guarantees" without exception, but some manufacturers do not implement the profits due to the thinner profits of such products. Question 3: Maintenance commitment is not implemented Plywood for Furniture with E0 Glue,Plywood for Furniture,Melamine Plywood Indoor Use Linyi Lanshan Weipu Rubber Factory , https://www.weipuwood.com
Appliance repair "catty greasy" method can deal with