Experts remind consumers of low-cost decoration contract hidden knife

Case Introduction: Mr. Song is a white-collar company in a Beijing company. Six months ago, he purchased a new house in the suburbs by installment. Immediately, it was busy with the renovation. After comparing several decoration companies, he picked a relatively formal home improvement company. In the company's recommendation, he chose to use the package approach, that is, home improvement company unified design, unified configuration of building materials. It is tempting to choose 20% discount on the package. After Mr. Song signed a renovation contract with the Home Improvement Company, he felt that everything was going well and he was looking forward to moving into his new home as soon as possible.

When the decoration was completed and the money was to be settled, Mr. Song discovered that the settlement price was more than 4,000 yuan higher than the price of the original package. In this regard, the home improvement company explained that the house in the decoration process, an additional one, the cost is naturally higher. And come up with the contract that was originally signed, which clearly stated that there are more additions to the package than the actual amount. However, Mr. Song himself did not understand how much this actually happened.

What is more difficult for Mr. Song to accept is that the decoration has been completed for several months and the room has always had a strange smell. The home improvement company, however, based on the originally signed contract, stated that the main and auxiliary materials used in the entire project were regular brands, and all were approved by Mr. Song. It was impossible to produce strange smells and refused to accept responsibility.

According to the reporter's understanding, a survey conducted by Beijing Consumers Association showed that disputes caused by home-installed contract fraud accounted for more than 80% of home-made disputes. Mr. Liu Zong, a person in the home improvement industry, told reporters that how to allow consumers to use their decoration contracts to better protect their legal rights has become a top priority. In order to make good use of the contract and sign a good contract, it is necessary to understand the traps and ambush that are common in current home improvement contracts. In the introduction of Mr. Liu Zong, the reporter saw the old Xu who had been in charge of a famous home improvement company. He has now switched to building materials business. Lao Xu for the reporter took into account all the proneness and disfavor of the home improvement contract.

1, "Warranty" can not be trusted

Lao Xu said that in the renovation contract, "project acceptance" included "warranty". The length of the warranty varies from one to three years. However, in fact, as long as there is no quality problem when the decoration is completed, the actual significance of the warranty is not great. Because once the project has a problem, it is difficult to define what caused it. For example, the door of the owner's home was cracked, and the home improvement company would say that the home environment was too dry. It will even push the responsibility to the building material trader.

Although some current contracts also stipulate that after the end of the warranty period, the landlord pays the quality guarantee (ie the final payment). But this part of the money usually only accounts for 5% of the project. In fact, the home improvement company has already collected the money from elsewhere. Even if something went wrong, the owner refused to pay the quality deposit, and the home improvement company didn't lose much, so things would not have gone any further.

2, "added items" hidden institutions

In a home-installed contract, there will generally be such an agreement: Except for the increase due to the construction party, the owner will require the owner to modify and increase the project to bear the cost. Lao Xu said that home improvement companies often use this clause to take advantage of irregularities and collect fees indiscriminately. For example, in the retrofitting of a sewage pipeline, only the price of the water pipeline is indicated, but the number of pipelines is not specified.

In the end, how much is actually used can only be heard by home improvement companies. For wires buried in the wall, etc., it is more likely to happen. In addition, there is a situation where some owners actively request some additional designs in order to personalize the room. The original owner’s practice of increasing the project would break the overall style of the room, but the home improvement company did not stop the increase in fees.

3, since the purchase of building materials into a burden

In general, owners will be more cautious about building materials purchased by home improvement companies. It will strictly review its brand, manufacturers, etc., and indicate in the contract. However, they ignored the negligence of the building materials they had purchased and left a handle for the home improvement company. Lao Xu said that if the owners themselves purchase building materials and other decoration materials, the contract must be marked with the serial number, name, manufacturer, variety, specifications, quantity and other content. Some homeowners feel that their purchases are certainly not a problem. They are not specified in the contract and give home improvement companies an opportunity. Once a problem arises, the home improvement company will shirk its responsibility accordingly, saying that there is a problem with the building materials purchased by the owners.

4, fuzzy vocabulary

In the renovation contract, some ambiguous claims, the responsibility to identify the hidden dangers. For example, let Mr. Song eat a "defective cost according to the actual amount of expenses" and so on. Lao Xu said that "calculating expenses according to the actual amount incurred" is a very watery concept. What is the actual amount of money is also not well defined. On the one hand, the owner cannot limit the construction loss of the workers. On the other hand, the calculation of the labor cost of the workers is not uniform. There are money calculated according to the people's head, and there are money calculated according to the project's working hours. It is difficult for the owners to accurately know how many workers are doing. how long.

Lao Xu finally reminded that the owner should be careful when signing a home-installed contract, clearly stipulating all possible problems, and not being confused by a large number of clauses. If you are really busy, you can also consider the supervision of the company's help.

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